FAQ

No two replacement projects are alike. In order to decide how much your window or door replacement project will cost, we will need to completely realize your wants and needs. Schedule a no-obligation, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design specialist will work with you to comprehend your idea, pick high-quality products and take measurements for your replacements.

In addition to offering high-quality products in various styles, we also offer payment and finance options to help make your replacement project realistic.

It’s our mission to ensure we answer each of your questions about windows and doors from Pella of Albany. We’ll review all the features and choices available to you, including material choices and energy-efficient options. To be sure we can cover it all, we recommend you schedule about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your contentment with your window and door replacement. It will help you select the best windows or doors for your Albany-area home and your budget. It’s best to schedule your free, in-home consultation when all of the decision-makers are able to join. Our Pella® expert designer will address a number of typical questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Albany-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is best for your home?
  • Which colors do you want?

Accurately quoting your replacement windows or entry door project is dependent on the information we get during the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Albany are run by a Pella® Expert InstallerSM. Under his or her supervision, Pella-certified installers will work to install your windows or doors. They must complete an in-depth set of training courses so that your windows and doors are properly installed and match Pella’s warranty criteria. You can find out more about your straightforward, no-guess installation day here.

Before they can be hired, Pella orders installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this apply to you? Not only could you notice a reduction in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella® vinyl windows is that you don’t have to paint them. They are made in a variety of colors, so you’ll find a color that complements your house. We do not advise painting your vinyl products; this will invalidate your warranty.

Pella of Albany provides services and support that larger stores aren’t able to. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” Simply get in touch with our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work handling any issues.

There are many reasons why Albany-area folks choose Pella of Albany for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Albany has a dedicated window and entry door showroom. This distinct way of doing business gives you a highly personal experience with the assistance of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Albany has a high-quality, energy-efficient and sturdy solution.

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